Loved the friendly staff, but the room lighting needed a serious upgrade. Location was perfect for hitting the strip at night. a good time!

the emerald hotel is a brill place! super clean pool area with palm trees, the staff were so friendly, especially emma, she made us feel at home. loved the breakfast by the pool and ur just a short walk to the strip, no crazy noise at night. i had a great time chillin by the pool, and it wasn't crowded at all. would totally come back for another trip!

the wifi was a bit sketchy, and sometimes the shower would overflow.

the pool is super clean and perfect for chilling. breakfast timing is strict.

The room was pretty small and definitely packed with issues. We only got our sheets changed once in two weeks, which was a bummer. The shower was just a hose, so everything got soaked, and there wasn't even a shower curtain. Plus, we had ants on the floor, and it took a lot of effort to get anyone to help with that. It felt like they didn't care much about room hygiene or comfort, honestly.

The pool area was fantastic! I spent hours enjoying the sun and sipping fresh cocktails 🍹. The location was great for exploring Malia, but the room was a bit small for my liking.

The pool area is a delightful oasis, surrounded by beautiful flowers and palm trees, providing a relaxing retreat after a day filled with laughter and fun. It truly felt like a little slice of paradise.

Better room cleaning schedule would improve things.

perfect location for lively adventures while enjoying tranquility

entertaining bar, cozy pool area

strict noise policy

Just a suitable option for a brief pause in Malia with good value for cost. The pool area was quite refreshing after a long day exploring. Bring earplugs to deal with the noise at night.

Clean swimming pool, Variety in breakfast options, Basic kitchen amenities

Consider addressing the lack of air conditioning!!! Excessive noise from surrounding areas can disrupt a peaceful stay. Charging extra for basic services feels unwelcoming!!! Inadequate shower facilities can ruin the experience!!!

Try to ask for breakfast a bit earlier to avoid strict timing. take advantage of the garden area for lounging.

fantastic base for exploring the charm of malia

My stay in malia was fantastic, with the emerald hotel being perfectly situated just a short walk from amazing dining spots like geitonia and local attractions such as the roman archaeological remains, making every exploration a breeze. plus, the friendly staff truly added to our experience.

charming, charming, charming

I loved how the family’s warmth permeated every interaction, making me feel at home from the moment I arrived! The locally-inspired breakfast spread was a delightful way to start my day, offering authentic flavors that made me crave more. Plus, the lovely garden area with hammocks was my favorite spot for relaxation—truly a little slice of paradise!

totally recommend ❤️🌟

The hotel features a clean swimming pool that's perfect for taking a refreshing dip after a day of exploring the night scene or local attractions. The unique garden area surrounding the pool provides a relaxing vibe, making it a nice spot to unwind under the sun.

The lack of air conditioning made the room stuffy during the hot nights, which was a major discomfort. Coupled with the overwhelming nighttime noise, it made getting a decent night's sleep quite the challenge. Shower facilities were subpar, lacking any kind of enclosure, resulting in slippery floors. Limited kitchen supplies made self-catering inconvenient, and I often found myself relying on local dining options instead. the policies on bringing guests back felt too strict, which put a damper on the social aspect of the stay. The room size was snug, bordering on cramped, and the cleaning schedule was infrequent, which left the place feeling less than fresh during my visit.

The Emerald provides a convenient location near local Greek tavernas and restaurants, making it easy to enjoy authentic Cretan cuisine. The hotel is just a short 1km walk to the beach, and has a pleasant pool area suitable for relaxation after a day of work. The staff are attentive and willing to assist with requests, which enhances the overall experience.

Room cleanliness was below standard.